AWS Managed Services - Award Winning - Security & Compliance Experts

Your entire cloud infrastructure, taken care of.

Questions answered

Feeling challenged by the tech skills shortage?

Itoc can help your business turn this challenge into a competitive advantage.

Contact Us
cloud-lock@2x Created with Sketch.

Are you struggling to hire or retain top cloud talent?

Leverage a team of cloud experts

Don't have a cloud or DevOps team? Expand your team with Itoc and stop worrying about 2am calls, staff churn, and high recruitment costs.

money-shield copylight Created with Sketch.

How much is this costing your business?

We offer predicable fixed costs

A fixed price model with a generous fair use policy allows for peaks and troughs.

cloud data transfer (From Streamline App : https://app.streamlineicons.com)

Uncertain about how long the skills shortage may last?

No lock-in, no risk

No matter what the future holds, hiring internally or moving your business elsewhere, you get to keep what we have put in place

Itoc Managed Services Plans

Expand your team with Itoc

Itoc's Managed Services allow your team to focus on delivering world class applications and services, while our team of highly qualified cloud experts look after managing your infrastructure. We offer flexible plans designed to support your individual needs with predictable monthly costs.

Itoc CloudOps

Expert management of your mission critical cloud infrastructure

  • Traditional & Cloud Native
  • 24x7 management of traditional server & storage environments as well as cloud native container, microservice and API driven architectures.
  • Ideal for autoscaling, high availability or complex deployments.

Itoc CloudOps

Expert management of your mission critical cloud infrastructure

  • Traditional & Cloud Native
  • 24x7 management of traditional server & storage environments as well as cloud native container, microservice and API driven architectures.
  • Ideal for autoscaling, high availability or complex deployments.

Key Features

24x7 Coverage

  • Comprehensive monitoring & alerting
  • < 15 Minute support response SLA
  • Expert Engineering Support Team
  • Customer Focused
  • Customer Success Manager
  • Monthly service reporting
  • Detailed Operations Guide
  • Easy Change Management
  • Communication your way - phone, email, portal, slack

Continuous Optimisation

  • Cost optimisation
  • Annual Well Architected Review to ensure best practice

Flexible Management

  • Full customer access & BYO AWS accounts
  • Infrastructure as Code
  • AWS CloudFormation & Terraform
  • AWS Console

In Depth Security

  • Endpoint Protection (Antivirus / Malware)
  • Periodic AWS security scans
  • Bank grade encryption
  • Secure VPN access

Administration

  • Monthly Operating System
  • Periodic application platform patching
  • DNS management & SSL management
  • Logging management

Backup and Restore

  • Servers & storage
  • Database

Itoc DevOps

Comprehensive management of application delivery (CI/CD) automation

  • Free up your developers
  • Accelerate your business. Iterate and release faster. Deliver with increased agility, reliability, and quality
  • Ideal for teams using Continuous Delivery, DevOps or Microservices who need custom automation and support

Itoc DevOps

Comprehensive management of application delivery (CI/CD) automation

  • Free up your developers
  • Accelerate your business. Iterate and release faster. Deliver with increased agility, reliability, and quality
  • Ideal for teams using Continuous Delivery, DevOps or Microservices who need custom automation and support

Key Features

Best Practice

  • Delivers best practice for all things architecture and automation
  • Keep up to date with methods and tooling

Automation

  • CI/CD pipeline management and optimisation

Monitoring

  • Deep monitoring and platform instrumentation
  • Log monitoring and alerting for errors
  • Container Scanning and notification (ECR)
  • Application Patch Level scanning and notification.

In Depth Security

  • Bank grade encryption
  • Secure VPN access
  • Understanding of regulatory compliance requirements

Technologies

  • Lambda, ECS, Fargate & EKS - we work with it all.

Supported CI/CD Tooling

  • All AWS native tooling
  • Bitbucket
  • GitLab
  • GitHub Actions
  • Octopus Deploy
  • Use another tool? Please contact us.

Itoc Application Modernisation

Need to embrace the future and evolve your business?

Move forward with Itoc Managed Services and realise proactive application modernisation.

Contact us to find out how Itoc can help to proactively modernise your cloud infrastructure and applications.

CONTACT US

Replatform

Unlock cloud benefits and allow your application to leverage cloud capabilities such as auto-scaling.

Containerise

Move to a robust, scalable, highly available, secure, and low-cost container platform.

Adopt Serverless

Deliver your applications with no servers to provide lower costs, rapid deployments and agility.

Modernise Windows

Update your modernisation journey for Windows & .Net Applications on AWS.

We're here to help

We look forward to discussing any challenges you may be facing and helping you to identify the right managed services for your business.

Regulated Workload 01

Continuous compliance to oversee the most critical regulated workloads

Checking of 500+ compliance rules to assist solution compliance.

  • Real-time alerting of ‘critical’ failed compliance rules checks to Itoc Support Desk
  • Monthly compliance review and triage of remediation recommendations
  • Automates the task of ensuring your cloud infrastructure remains reliable, scalable, efficient, and secure
  • Infrastructure compliance remediation engineering included
  • Based on the five pillars of the Well-Architected Framework
  • Ensure that a new AWS Service added to your existing infrastructure is compliant with cloud best practice
  • Credentials: SOC 2 | CIS Benchmark | ISO 27001 | GDPR PCI DSS | NIST 800-53 | FedRamp | HIPAA/HITECH 

Data Operations 02

Expert data engineering operations to manage your data platform

  • We help to make sure your data pipelines and processes continue to run as expected. 
  • In-depth operational monitoring and checks of data pipelines and processes
  • Dead Letter Queue monitoring to ensure data ingest is operational and consistent
  • Confluent | Data Bricks | AWS

Disaster Recovery 03

Protecting mission critical IT services to mitigate risks and ensure business continuity

Minimise downtime and data loss with a managed disaster recovery solution. 

  • Architecture of a best-fit DR solution aligned to your business recovery requirements
  • Creation of a custom DR runbook specific to your IT environment
  • Complete, non-disruptive DR testing to verify runbook accuracy and solution performance
  • Workload recovery prioritisation to ensure your most business-critical services are online asap 
  • Comprehensive DR solution state monitoring and regular reporting
  • 24/7 support – Itoc support teams are ready to trigger a failover around the clock

Ready to chat?

You can book an initial consultation online. Once you’ve booked a time slot, one of our AWS certified solutions architects will discuss your workload needs and assist in scheduling a review session.

Book your free consultation

AWS PARTNER NETWORK

Multi award winning AWS partner.

We're not just another technology company, the proof is in the way we work and the outcomes our customers achieve.

Customer Obsession Partner of the Year 2015 (ANZ)

Global Customer Obsession Leadership Partner

Founder of the Brisbane AWS User Group

Verified AWS Cloud Ambassadors on our team

AWS 100 Certified

How Persistence, Technology and Partnerships Grew a Global Brand.

aussieBum is an iconic Australian men's swimwear, underwear and lifestyle clothing brand. From humble beginnings in 2001, the company now manufactures over 1 million underwear and swimwear garments per year, along with fresh lifestyle apparel lines. Sold globally, each and every aussieBum garment is still designed by Sean in Sydney, Australia.

24/ 7/ 365

coverage to support global sales

1000

web sessions / minute during peak

Itoc Solution

Managed Services

AWS Well-Architected

Aligned with AWS Well-Architected Framework.

We’re here to work with your team, not replace them.

If you’ve already invested in good people, then together we’ll be more effective – however no DevOps or AWS expertise is necessary to get started. If you’re struggling to hire or retain great DevOps or AWS resources then our managed services may be the answer. 

Typically our services start for less than the cost of a single resource. With vast experience in AWS Cloud infrastructure and an extensive team of cloud development, security and operations specialists, our goal is to complement, improve and support your existing people and process where required.

Download Brochure

MSP Checklist

Selecting the right cloud partner is critical to success.

By working with an MSP that brings scale and experience across many companies, you can leave a lot of the routine, repeatable, and time-intensive work to someone else while you concentrate on providing strategic support to the business.  

We are not just about keeping the lights on. With ongoing cloudy design, architecture advice and reviews, we will uncover opportunities to drive innovation and business improvements to keep your business one step ahead in the AWS Cloud. With Itoc you get so much more from your Managed Services engagement. 

Check out our checklist to help you select a next generation managed service provider or to see how your MSP stacks up!

Cloud Acceleration Program

All part of a bigger plan.

With Itoc’s Cloud Acceleration Program, customers’ can partner with Itoc to fast-track AWS best practice implementation at every stage of their cloud journey, from Cloud Foundation through to Digital Innovation.   

01

Cloud Foundation

LEARN MORE

02

Cloud Migration

LEARN MORE

03

Managed Services

LEARN MORE

04

Digital Innovation

LEARN MORE

All inclusive fixed monthly fees.